Shipping

Shipping Schedule

• Express 1–2 Day Shipping
  Ships Monday

Shipping Information

All live tropical fish shipments are carefully packed in insulated boxes clearly labeled “Live Tropical Fish.”
Enjoy added peace of mind—heat packs or ice packs are included at no extra cost.

We do not ship to Hawaii

Tracking information is emailed once your order ships.
If Monday is a holiday, orders go out Tuesday. We do not ship later in the week to avoid delays from weekend holds—some areas don’t offer Saturday delivery, and we have no way of knowing in advance.

All live shipments are packed in insulated boxes clearly labeled “Live Tropical Fish.”

Shipping Zones & Rates

Our shipping charges are calculated based on your destination zone—and we use industry-standard zone pricing to ensure accuracy:

• Zones determine cost: The farther your delivery location, the higher the zone number—and the higher the shipping fee. In the U.S., zones are typically numbered from Zone 1 (closest) to Zone 8 (furthest). Factors influencing cost include:

  • Destination zone number

  • Package weight and size

  • Carrier policies

If the incorrect option is not selected, we’ll contact you before shipment to arrange the appropriate shipping upgrade.